Once off deliveries
Once off deliveries

Privacy and Data Protection Policy

We collect data on you from a variety of different sources, including; when you purchase services from the site or via any of our other distribution channels; when you become a account holder; when you speak to our customer services personnel; via explicit data capture measures, for example by entering competitions and completing surveys; via implicit data capture measures such as studying which pages you read the most and the use of cookies. In any of the above cases the data we collect could be personal data.

When you buy anything via the site or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

OnceOffDeliveries retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

For any of the above purposes we may send your information internationally including to countries outside the EEA. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as The Republic of Ireland.

Cookies

Each web site owned and operated by the OnceOffDeliveries group uses cookies. A cookie is a small text file of which there are two types: Session cookies: These are required for the site to function but are not used in any way to identify you personally. Permanent cookies: These store a few numbers on your hard drive, they last for a long time and each time you come to our site you send us a copy of them. We use them to identify you between visits. They are not required for the site to work but may enhance your experience. We do not store any personal data in these cookies, just a unique number that identifies you to us.

Data

In Ireland we operate and are registered in accordance with applicable data protection legislation.

Payment Details

Your payment details, direct debit information, credit card numbers etc., are processed and authorised through our secure payment service providers. OnceOffDeliveriess does not store any payment details.

Accounts supported by credit card will be charged for each job at the completion of each job or within 24 hours after the job is completed, direct debit or invoiced accounts will be billed every thirty days or as otherwise agreed between you and OnceOffDeliveries.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by OnceOffDeliveries in the manner set out in these Conditions.

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